Do you have overages?
Yes, the overages for Standard, Pro, and Premium plans:
APIs: 5¢ per 1,000 over
Storage: 50¢ per GB over
Pushes: 5¢ per 1,000 over
The Starter plan doesn’t have overages.
Is there a minimum commitment or contract?
For monthly plans, there is no minimum commitment. For annual plans, there is a 12-month commitment.
When will I be charged?
- You will be charged the same day you sign up. Then, you will be charged automatically on that same day each month.
- You will be charged the day you sign up. Then, you will be charged automatically on that same day each year.
Please note that it is your responsibility to cancel the subscription if you no longer want to use Appery.io.
Can I cancel any time?
Yes, you can cancel any time; however, we don’t offer refunds for the time remaining in the billing period (rest of the month or annual).
What is your refund policy?
Appery.io has several subscription plans, all of which are non-refundable. We recommend you first sign up for the Starter plan (free) to see if Appery.io is the right fit for you.
Is my payment information secure?
Yes, we never see your credit card information, and we don’t keep it on our servers. The payment is processed by a reliable industry leader, Chargify.
What are the payments options?
We accept Visa, MasterCard cards. For large payments and for Enterprise plans, we accept purchase orders. Contact email@example.com for more information.
Do you offer Education or Non-profit pricing?
For qualified users we offer a free Standard plan. Please contact firstname.lastname@example.org for more information.
How do you define a user?
A “user” in terms of our pricing plans is someone who uses Appery.io to build an app. It is NOT anyone who downloads or uses your app after it’s been finished.
Does every additional user seat get the same number of apps and allotment for API calls?
No. The number of apps and allotment of API calls, pushes, and storage are shared among all users under one account. In order to increase the number of apps or allotment of API calls you should upgrade to a higher level plan. If you already have a Premium level subscription, please contact us for custom plans.
Do I need to keep paying for a subscription once the app is finished?
If your app does not use Appery.io backend services, no. In this case, you need a subscription only as long as you build or update the app. The final app (once exported or published) will not be tied to the platform.
What’s an API call?
It’s a single API call (GET, POST, PUT, DELETE) from a mobile app to any Appery.io backend service. For example, creating a new user is a single API call. Getting a list of ten products is also a single API call. Doing a request that returns no data also counts as one request.
What does support include?
See our support policy.
Does the Starter plan have any overage charges?
No. The Starter plan is free with no overage charges.
I still have questions on this, how do I contact you guys?
We are always available on our forum,via email, or on Twitter.