Interested in Custom Plan, Private Deployment and Enterprise-Grade SLA options?
Please use the Contact Us form for a direct inquiry, or email us firstname.lastname@example.org any time.
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Monthly Price (Paid Annually)
Monthly Price (Paid Monthly)
Included Developer Seats
Maximum Developer Seats
Monthly Price per Additional
Developer Seat (Paid Annually)
Monthly Price per Additional
Developer Seat (Paid Monthly)
Platform API Calls per Month
Included Support Services (monthly)
Server Code Script Execution Time
Concurrent Server Code Scripts
Server Code Script Execution Interval
Burst Rate: API Express, Server Code
Burst Rate API: Database, Proxy
In Memory Data
Do you offer Education plans for schools?
Many educational institutions use Appery.io as part of their curriculum. Educators or school administrators please contact us at email@example.com if you need a plan that requires 25 or more developer/student seats with collaboration enabled. We don’t offer a discount for online plans at this moment.
Do you offer Custom plans?
Yes. Contact Us at firstname.lastname@example.org to request a quote.
Is there a minimum commitment or contract?
For monthly plans there is no minimum commitment. For annual plans there is a 12-month commitment.
When will I be charged?
- You will be charged the same day you sign up, after that you will be charged automatically on that same day each month.
- You will be charged the day you sign up, after that you will be charged automatically on that same day each year. Overages will be charged monthly.
Please note that it is your responsibility to cancel the subscription if you no longer want to use Appery.io.
Can I cancel at any time?
Yes, you can cancel at any time; however, we don’t offer refunds for the time remaining in the billing period (rest of the month or year).
What happens to my apps when the trial period expires?
When the trial period ends or a paid account is cancelled due to the lack of payment the account will be deactivated, without access to the apps or the backend services. Customers will regain access to their apps if they subscribe to a paid plan within 60 days of the account becoming inactive.
If I upgrade my plan in the middle of the billing cycle, how will I be charged?
Monthly plan: we will prorate the unused portion of your existing plan and apply it as a credit toward your new plan. A new billing cycle will begin on the same date.
Annual plan: we will charge the difference between your current plan and the new plan. Your renewal date will stay the same. On the next renewal date, we will charge the full amount for your new annual plan. For example: your (annual) renewal date is October 25. You changed your plan from Pro to Team on August 29. You will be charged for the difference in plan cost (any remaining credit will be applied as well) today. On October 25, you will be charged the full annual plan for another year.
If I downgrade my plan in the middle of the billing cycle, how will I be charged?
We don’t offer refunds for the time remaining within a given billing period (rest of the month or year) as all Appery.io plans are non-refundable. However, the unused portion of an existing plan can be prorated and applied as a credit toward a new plan.
Monthly plan: we will prorate the unused portion of your existing plan and apply it as a credit toward your new plan; your new billing cycle will begin on the same date.
Annual plan: we will prorate the unused portion of your existing plan and apply it as a credit toward your new plan; your annual renewal date will stay the same. On the subsequent annual renewal date, we will deduct the full annual plan charge for your new annual plan and if there are any funds left over, they will be credited to your account for future renewals.
Please note that you cannot downgrade from a yearly to a monthly payment option within the same subscription plan.
The same applies should you decide to remove (an) additional user seat(s) from your account – this will be based on the pricing for an additional user seat and the time remaining for such user seat(s) in the billing period.
Note: The automatic downgrading option is temporarily unavailable for Ultimate plan users. To enquire about downgrading an Ultimate plan, please contact us at email@example.com.
What is your refund policy?
Appery.io has several subscription plans, all of which are non-refundable. We recommend you first sign up for the free Trial to see if Appery.io is the right fit for you.
Is my payment information secure?
Yes, we never see your credit card information, but we don’t keep it on our servers. The payment is processed by a reliable industry leader, Chargify.
What are the payments options?
We accept Visa, MasterCard, Discover and American Express credit cards. For the annual Team plan or Enterprise plan we accept purchase order, or check. Contact firstname.lastname@example.org for more information.
How many developer seats are included in a subscription?
All subscriptions include a predefined amount of developer seats. Additional developer seats can be added to the Pro and Ultimate plans for an additional fee. Unlimited developer seats can be added to custom and/or enterprise plans. Feel free to contact us any time to discuss your individual requirements. Please note that Appery.io does not limit the number of end users that can use your app(s). Limitations refer only to developers within your team.
My plan is grandfathered. Anything I should know about a grandfathered plan?
- You can keep your grandfathered plan as long as you keep the subscription active.
- If you need to make a change to your plan (edit number of users, upgrade/downgrade), you will need to select one of the current plans. Grandfathered plans cannot be modified.
- If your payment lapses you will need to select a current plan. We cannot move you back to the grandfathered plan.
Can you explain the app version limit?
Versioning allows you to create a version of the app and then restore it at any point. Think of it as a built-in source control for your entire app. Every plan gets different number of versions you can create.
What is included in Ultimate plan support services?
The Ultimate plan includes 5 hours per month of dedicated professional support service – help with coding, custom logic, 3rd party libraries, API integration, and debugging.
Ultimate plan hours must be used within one monthly billing cycle and do not roll over to subsequent months.
Can you explain the script limits?
- Script Exec. Time – the maximum time the script will be allowed to run
- Burst Rate: Script – the maximum number of requests per second
- Concurrent Scripts – the maximum number of scheduled scripts
- Script Exec. Interval – the minimum time interval between invoking scheduled scripts
- Burst Rate API: Database, Proxy – the maximum number of requests per second to the database and proxy
- Throughput – the maximum bandwidth (in megabytes) per minute
Do you have overage charges?
Yes, the overage charges are $00.00020 per platform call, storage 90¢ per GB over (Note this includes database and file storage). There are no overage charges during the free trial period.
For annual plan subscribers platform calls overages are assessed monthly on the same day of the month as your renewal date. If you go over the limit we will charge the overage cost using your credit card, which we have on file. If for some reason we are unable to charge your credit card we will shorten your subscription, by moving your subscription renewal date to an earlier date calculated based on your plan annual fee, and the overages amount in which you owe.
How are my overage charges billed?
Overage charges are billed monthly for all plans. Even if you have a plan that is billed annually, you must have a valid credit card on file for potential overage charges.
How do you define a developer seat?
A “developer seat”, in terms of our pricing plans is someone who uses Appery.io to build an app. It is NOT someone who downloads or uses a finalized app created with Appery.io.
Does every additional developer seat get the same number of apps and allotment for platform API calls?
No. All resources, including the number of apps and allotment of platform API calls, pushes, and storage are shared among all users under one account. In order to increase the number of apps, allotment of platform API calls, or any other resources you should upgrade to a higher level plan. If you already have a Team-level subscription, please contact us for custom and enterprise plans.
Do I need to keep paying for a subscription once the app is finished?
When your app uses Appery.io Backend Services (Database, Push Notifications, API Express, Server Code, Hosting, Auto Update), you need to have an active subscription for these services to work. You also need an active subscription in order to make changes and publish app updates.
Do you offer Service Level Agreements (SLAs)?
We do offer SLAs as part of our Enterprise plans. Please use the Contact Us form for a direct inquiry. Or you’re welcome to email us email@example.com any time.
What’s a platform API call?
Any call to Appery.io backend is considered as platform API call. This can be a single platform API call (GET, POST, PUT, DELETE) from a mobile app to API Express, Server Code or Appery.io database. A single push notification call is also considered as a platform API call. For example, creating a new user is a single platform API call. Getting a list of ten products is also a single platform API call. Making a request that returns no data also counts as one request.
Do you count API calls to Backend Services during development and testing?
Yes, an API call is counted every time the service is invoked (regardless if the call is done during development, testing or production).
What does support include?
See our support policy.
Is there a difference between the Free trial and the Pro plan?
The Trial is the same as the Pro plan with three exceptions: 1) it comes with 4 developers seats included, not 1, 2) During the trial period support is limited to the forum, and 3) There is no access to backing up your apps.
How many pages can an app have?
Every new app has a default limit of 50 pages (except for the Beginners plan which has a limit of 5 pages). For the majority of business mobile apps, this limit is more than enough. The limit is there primarily to ensure good App Builder/browser performance. Once you go over the limit, the App Builder/browser performance can be significantly impacted. But, if you need more pages, send an email to our support team and we will figure something out.